Coordinator , Quality Assur

Job Purpose

The Quality Coordinator supports QA operations by providing shift and weekend coverage, ensuring compliance with quality standards, and maintaining safety across processes. This role conducts focused inspections, resolves quality issues, assists with audits and training, and provides backup for the QA Supervisor/Manager. It plays a key role in preserving product integrity and supporting continuous improvement.

Req

11380

City

East Chicago

State:

Indiana

Company Description

Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities.

In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.

• Operate standard office equipment including telephones, scanners, fax machines, and copiers;
• Use computers for various tasks such as word processing and database management;
• Manage paper and electronic filing systems, ensuring accurate documentation of inspections, quality records, correspondence, and other materials;
• Communicate effectively with supervisors and co-workers via phone, email, written correspondence, and in-person interactions;
• Provide alternate shift coverage to support QA Supervisor/Manager and ensure the safety of personnel and processes across all shifts, including weekends;
• Conduct workstation checks to verify daily inspections, gauge functionality, and proper staffing with qualified personnel;
• Perform focused inspections on loose axles and pre-bearing applications for NM and TT sets to prevent AAR MID findings;
• Inspect production samples of production post-bearing application for quality assurance;
• Verify OB track and PDI inspection processes through observation and direct support;
• Manage and route wheel sets on QA hold for corrective action;
• Resolve barcode conflicts and assist with AIC graph approvals, misfit identification, and routing;
• Ensure preservation standards are met for bearings, axles, and wheel sets;
• Validate PC conflicts, including serial number, month, and year accuracy;
• Support MD-11 set inspections as needed;
• Assist with process audits, training administration, and MTE coordination;
• Provide coverage during QA Supervisor / Manager PTO and contribute to succession planning;
• Perform other duties as assigned.

• Review and approve supplier material certifications prior to material acceptance; collaborate with Purchasing and suppliers to resolve discrepancies;
• Audit production documentation for accuracy and completeness; hold teams accountable for proper documentation;
• Prepare documentation for inspections and regulatory compliance;
• Use databases to research and compile detailed reports;
• Maintain calibration database and ensure timely updates as required.

• High school diploma or equivalent required;
• Associate's degree or higher level of education preferred.

• Detail oriented and thorough in completing work tasks;
• Honest and ethical;
• Pleasant with others on the job and displaying a good-natured, cooperative attitude;
• Reliable, responsible, and dependable, and fulfilling obligations;
• Ability to communicate effectively with all levels of plant personnel.

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology;
• Knowledge of principles and processes for meeting quality standards. High level of written communication skills needed;
• Familiarity and…