QA Supervisor

Recognized as one of the Best Places to Work in Chicago by Fortune Magazine and Great Place to Work
, Sasser prides itself on supporting an employee-driven, opportunity-based culture that empowers, recognizes, and rewards its employees. From highly competitive benefits to exciting employee events to organic, grassroots philanthropy and volunteerism, Sasser is an awesome place to begin and grow your career. We are a transportation asset services and management company with roots dating to 1928. Sasser’s subsidiary units are leaders in providing commercial- and industrial-focused rail, automotive, and containerized shipping solutions, including asset leasing, fleet administration management, asset repair and maintenance, and innovative technology services.

Sasser Family Companies includes subsidiaries Chicago Freight Car Leasing, Union Leasing, CF Rail Services, Express 4x4 Truck Rental, and Falcon Lease. To learn more about what makes Sasser special, visit

The QA Supervisor at CF Rail Services will lead and coordinate all quality assurance activities to ensure compliance and achieve Quality Assurance Program goals.

• Oversee the quality assurance programs within the CF Rail Services by ensuring the program is maintained and executed in accordance with the Association of American Railroads (“AAR”), manual of standards and recommended practices, specification for quality, and related AAR rules and technical standards.
• Continuously review quality assurance standards, reports and all related documents for compliance.
• Implement solutions for improving current programs to ensure regulatory requirements and customer expectations are met.
• Monitor company quality standards and requirements on all work that is performed.
• Perform audits to ensure established quality standards are adhered to.
• Assist in coordinating, and actively participating in quality audits, customer audits, M-1003, M-1002, FRA/AAR, etc.
• Review and analysis of data collected during internal/external audits, NCR’s, in-process and outbound inspections. Provide detailed report to operations team.
• Participate in quality related investigations and communicate appropriate findings to operations team.
• Ensure that all nonconforming conditions are addressed through corrective and preventable actions.
• Assist in follow up on corrective actions issued from nonconforming conditions; assist facility leadership team to determine root cause. Partner with local team to implement appropriate corrective and preventative actions, ensuring that all corrective actions are completed timely.
• Oversee employee certification and training requirements.
• Oversee equipment maintenance and calibration compliance.
• Work closely with Operation leadership team, as well as other production supervision to resolve any matters that affect the quality of the repair work performed at their location.
• Wear PPE in appropriate areas.

Responsibilities include the expectation to always act to support the interests of the department and organization and to perform other duties as assigned to ensure the successful achievement of departmental and company objectives.

• High School Diploma. Associate's degree (A.A.) or equivalent from two-year college or technical school preferred; or equivalent combination of education and experience.
• Three (3) years’ experience in related field.

• Root cause problem solving ability-understand and apply problem solving skills to seek continuous improvement in all work processes and demonstrated track record of results (process improvement).
• Effective communications skills (written and verbal)
• Railcar repair procedures, customer requirements & quality assurance manuals
• Strong Industry knowledge (AAR M-1003, M-1002, Field Manual, FRA, and Transport Canada)
• Teach compliance to the industry requirements (AAR, FRA, etc.)
• Teach and resolve questions related to the AAR Field manual inspection and repair requirements.
• Understand the correct requirements of welding process variables and proper procedure usage and documentation.
• Auditing of special processes such as welding operations and welding…