Crane Service Sales Specialist

Crane Service Sales Specialist

Join to apply for the Crane Service Sales Specialist role at Mazzella Companies

Mazzella is seeking a motivated and technically skilled Crane Service Sales Specialist to provide technical sales and support related to overhead crane service and inspections within a defined region. The specialist will generate new and/or increase existing service sales and inspection opportunities by developing and executing a professional, localized sales plan to exceed team goals. This role involves working closely with local service branches and Account Managers to foster open communication through various contact methods, including visits, meetings, phone calls, and digital channels.

Please note this is a territory-based position and can be located in the Midwest regions and surrounding area. Candidates must reside within this region or be willing to relocate.

• Serve as the Mazzella overhead crane service department’s “Subject Matter Expert” for service and inspection related sales and marketing efforts in your geographic area.
• Promote Mazzella crane service and inspection offerings and products within an assigned territory using a consultative sales approach, best practices, and on‑site support including field visits and sales to new and existing customers; recommend product and service enhancements that increase sales and capitalize on margin potential.
• Understand local customer base and seek opportunities to expand existing business and create a workable strategy to gain market share of new customers through inspection related offerings with the Lifting Specialists.
• Mentor Account Managers to deepen their understanding of Crane Service’s technical sales process, customers, and markets.
• Utilize the Company’s customer relationship management system to maintain complete call records, gather business intelligence and valid customer/account information to support increased product sales goals and clarity of progress.
• Plan, organize, and coordinate with management to qualify leads, opportunities, projects, or contract management; provide appropriate and timely follow‑up and information gathering for all provided and self‑generated leads.
• Assist in following up on active repair quotes when required and document the progress.
• Partner with Segment Managers and vertical experts to develop, monitor, and achieve segment/vertical targets and goals. Identify customer issues and partner with management to address any customer opportunities or threats.
• Create a structure of local communication protocols to solve customer needs and provide solutions that meet customer requirements in all areas from production to maintenance through an industry expert perspective in an aggressively responsive manner.
• Prepare, tailor, support and present professional proposals that solve challenges and aid in closing business.
• Maintain work area, equipment, and tools in a clean and organized manner; follow all Safety Guidelines.
• Other duties as assigned.

A high school diploma or GED is required; an undergraduate degree from an accredited college or university in a related discipline is preferred. In the absence of a degree, directly related job experience serving in an industrial sales role, where a number of years and proven knowledge may offset the degree requirement.

• 5 years in a sales or service role or equivalent military experience, or the equivalent combination of education and experience is required.
• Willingness to stay educated in the crane industry; as cranes become increasingly sophisticated, need to be increasingly computer literate and technologically savvy.
• Must be detail oriented, self‑motivated and disciplined with the ability to multi‑task.
• Strong analytical, conceptual and planning skills are required.
• Written and verbal communication skills.
• Excellent math skills and overall PC literacy (Microsoft Office).
• Must successfully complete a criminal background check, drug screen and E‑verify.

• Team‑Oriented Environment:
  Experience collaboration and support from colleagues who genuinely care about your success.
• Work‑Life Balance:
  Enjoy a real balance…