Social Services & Volunteer Coordinator - EC

The Social Services & Volunteer Coordinator will serve in a critical support role to the Corps Officers and a major leadership role within the East Cleveland Corps. They will be integrally involved in the ministry of Corps and in the promotion of the Mission of The Salvation Army. The Social Services & Volunteer Coordinator should remain teachable and possess a passion to further the Mission of The Salvation Army.

The Social Services & Volunteer Coordinator will oversee all aspects of the Social Services & Volunteer Programs including but not limited to budgets, personnel & program development, under the direction of the Corps Commanding Officers.

The Social Services & Volunteer Coordinator must be able to render direct casework and/or group work service to clients recognizing their physical, emotional, spiritual and social needs-making full use of agency and community resources under the direction of the Corps Commanding Officers.

The ideal candidate should be prepared to provide hands-on leadership, in service of the Mission of The Salvation Army.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (As directed by the Corps Commanding Officers)

• Understand, promote and facilitate the Mission of The Salvation Army.
• Ensure that all communications and concerns related to operation of the Social Services Program, be handled in accordance with the proper protocols for the East Cleveland Corps & Greater Cleveland Area Services
• Work with the East Cleveland Corps staff to foster cooperative relationships, in meeting the holistic needs of the community
• Responsible for sharing with the Corps Commanding Officers, all matters of mutual concern relating to the total welfare of the Social Services Program
• Performs the full range of Social Service worker duties. This includes obtaining and recording case data, making needs assessments, developing treatment plans and goals; and carrying out the treatment process which may include making appropriate referrals and follow-ups.
• Keeps up-to-date records and statistics as required by The Salvation Army and external partners
• Regularly meet with supervisor for case and administrative consultation. Also, takes own initiative to contact supervisor whenever priority or emergency situations occur.
• To upgrade skills through mandatory department in-service training meetings, supervisory meetings, and current relevant readings
• To contribute to the development of the department by providing data from one’s own practice and other sources, suggesting areas for study and programming
• May prepare written work for advancing social services in the agency
• Liaise on behalf of the agency, to the social services community and present the agency’s program to public or civic groups
• Contact other social service agencies regarding the client situation for the purpose of making interagency referrals and for the development of resources for the client
• Provide supervision and training for assigned interns

• Provide direct oversight of the Soup Kitchen Lead, Food Pantry Lead & Food Pantry Assistant and the administration of Hot Meal & Food Pantry Programs, in accordance with internal and external policies

• Work with other Department Heads at East Cleveland Corps to determine volunteer needs of the facility
• Responsible for screening and processing applications for all individuals wishing to serve as a volunteer at the East Cleveland Corps, through the appropriate channels before assigning them to an area
• Ensure all volunteers complete required training prior to commencing their service
• Responsible for maintaining records of volunteers including necessary time records

OTHER

DUTIES AND RESPONSIBILITIES:

(As directed by the Corps Commanding Officers)

• Serve as a…