Private Bank - UHNW Private Banker

About the Role

The Banker SAFE Act is a strategic professional who closely follows the latest trends in their own field and adapts them for application within their job and the business. Recognized as a subject matter expert within one area, they possess strong commercial awareness and are an acknowledged authority both within and outside their area of expertise. Good communication skills are required to negotiate internally at a senior level, with occasional external communication.

They provide advanced judgment and conduct in‑depth quantitative or qualitative analysis to solve problems and develop innovative solutions, think beyond existing assumptions, and significantly influence the function and the business by determining technical approaches and strategies for the area.

• Actively identify prospects and establish contact with them/convert prospects into clients.
• Demonstrate an in‑depth understanding of clients’ businesses and sources of wealth generation.
• Anticipate events in a client’s life and business which have significant financial implications.
• Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters.
• Build relationships with client families that cross generations to establish long‑term connections to the Citi Private Bank.
• Effectively manage client expectations regarding what can and cannot be executed on their behalf.
• Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate.
• Uncover needs that are not articulated or clearly expressed by the client.
• Bring together the product experts to develop long‑term solutions to strengthen relationships with the firm.
• Help clients achieve broad financial/investment goals related to the creation and management of wealth.
• Develop tailored solutions that address clients’ investment, risk management, and financing/liquidity needs.
• Set challenging goals, regularly monitor progress and make adjustments to achieve objectives.
• Plan and prioritize daily, weekly, and monthly activities to maximize revenue growth and client satisfaction.
• Establish a referral network and gain introductions to potential clients that generate new sales.
• Close the deal, making concessions that are appropriate and in line with the fundamental interests of the Citi Private Bank.
• Help team members acquire the experience necessary to establish credibility with clients and intermediaries.
• Demonstrate strong commitment to team success and place team goals above personal achievement.
• Encourage team members to work together to deepen client relationships and exceed sales goals.
• Align complementary experiences and skill sets of team members to maximize client effectiveness.
• Build relationships/partner with support groups in Citi Private Bank to maintain control, find solutions and resolve issues.
• Follow standard procedures and advocate appropriate exceptions to standard practices when the bigger picture needs to be considered, and seek or grant approvals as appropriate.
• Ensure compliance on regulatory requirements and minimize any potential liability for Citi.
• Ensure strong controls and effective operational and administrative services.
• Set an example of behaviour to all staff.
• Partner with colleagues across the Citi network to leverage capabilities and share expertise.
• Advocate for the client, negotiating on their behalf with members of the Private Bank and Citi.
• Ensure clients are presented with seamless execution of internal processes and Citigroup services.
• Prioritize issues that need to be escalated, getting the appropriate people involved to expedite resolution.
• Understand and communicate the risk involved with various investment strategies.
• Establish credibility and trust with all Citi Private Bank colleagues, maintaining the highest standards of personal and professional integrity.
• Persevere in delivering what is promised, even when obstacles arise.
• Flag and report illegal or improper transactions, complying with all regulatory policies and control procedures regarding client acceptability.
• Understand the broad array of products and services under the Citi umbrella.
• Apply an in‑depth…