Service Manager

Fantastic opportunity for an experienced NHS operational leader to step into a pivotal Service Manager role. Drive performance, lead teams, enhance patient experience, and shape high‑quality surgical services across a respected regional healthcare provider.

Service Manager

Location:

East Grinstead

Salary: £ per hour

Hours:

Full-time

Are you an experienced operational leader looking to make a meaningful impact within a high‑performing healthcare environment? Our client, a respected specialist healthcare provider, is seeking a dedicated Service Manager to support, enhance, and develop their surgical specialities service.

Why join our client?

You’ll play a key role in service performance, patient access, workforce management, and continuous improvement across a clinically renowned setting. This is a dynamic position with real scope to influence quality, efficiency, and patient experience.

Key Responsibilities

* Lead the day‑to‑day operational management of surgical specialities

* Deliver against performance, quality, and financial targets

* Line manage administrative teams, ensuring strong HR practice

* Support service planning, business cases, and improvement projects

* Oversee rota management and ensure consistent medical staffing cover

* Build strong internal and external relationships, including ICBs and partner trusts

* Drive improvements in outpatient and inpatient efficiency

* Validate performance data and ensure compliance with national standards

* Contribute to clinical governance, service reviews, and incident investigations

* Produce reports and presentations for clinical and management teams

* Maintain robust communication channels across multi‑disciplinary teams

About You

* Experienced in operational management within a healthcare environment

* Confident in leading teams and driving service improvement

* Strong analytical ability, including advanced Excel skills

* Skilled communicator with excellent presentation capability

* Able to manage competing priorities in a fast‑paced setting

* Degree‑educated or equivalent, with ongoing personal development

* Ability to travel to satellite sites

* Comfortable working under pressure with frequent operational demands

Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

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Due to the high volume of applicants, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.

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