Service Coordinator

Step into a pivotal Service Coordinator role supporting busy clinical services. Oversee daily operations, lead admin teams, manage performance targets and drive service improvements. Ideal for an organised, proactive leader seeking an impactful temp role.

Service Coordinator

Location:

East Grinstead

Salary: £ per hour

Hours:

Full‑time

Temporary

Join our client, an established healthcare provider, as a Service Coordinator supporting the smooth running of a high‑performing clinical service. This is a great opportunity for someone with strong operational, leadership and organisational skills to make a real difference.

Why join our client?

A respected healthcare organisation with a patient‑centred ethos

Opportunity to lead and support multi‑disciplinary teams

Varied, high‑impact role with scope to influence improvements

Supportive leadership and collaborative environment

Key Responsibilities

* Lead day‑to‑day operational delivery across outpatient and theatre services

* Manage and motivate administrative staff within the Business Unit

* Oversee activity to ensure national and local targets, including RTT and Cancer standards, are met

* Monitor and validate waiting lists and Patient Tracker Lists

* Support performance recovery actions where required

* Maintain efficient use of theatre and clinic resources

* Work closely with clinical, administrative and management teams

* Coordinate consultant leave, extra clinics and additional sessions

* Handle patient flow, ensuring smooth movement through clinical areas

* Assist with complaint resolution and incident management

* Contribute to business planning, service reviews and improvement initiatives

* Produce and update Standard Operating Procedures

* Ensure high standards of quality, governance, safety and compliance

* Participate in staffing rotas and ensure appropriate cover at all times

* Build strong working relationships internally and externally

* Support recruitment, induction, performance management and staff development

* Maintain up‑to‑date knowledge of Trust policies and service requirements

About You

* Operational management experience, ideally within healthcare

* Strong people‑management background

* Excellent communication, organisation and IT skills

* Confident working with performance targets and complex information

* Proactive, calm, and able to lead in a busy environment

Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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