Service Coordinator - NHS

Role:
Service Coordinator (Plastics Department)

Contract Length:
Until the end of March but could continue into April/May

Location:

East Grinstead

IR35:
Inside

Pay Rate to Intermediary:
Up to £25.98 per hour

Spinwell is recruiting for a Service Coordinator for an excellent opportunity within the public sector.

• Provide strong operational management and leadership to the Business Unit on a day to day basis, developing and managing high quality, responsive and efficient services, in line with the Business Unit and Trust Strategic Direction.
• Manage administrative staff within the Business Unit, encouraging team working and sharing of good practice.
• Work closely with consultant, nursing and support staff who contribute to the activity of the Business Unit, encouraging multi-disciplinary or ‘triumvirate’ working where possible.
• Manage human and financial resources to help deliver local and national performance targets and other national standards
• Daily management of theatre, and clinic utilisation and productivity.
• Ensure outpatient and theatre resources are used efficiently/productively.
• Delivery of national constitutional standards, inclusive of Cancer and RTT.
• Support with compliance regime in Trust (inclusive of high quality and timely resolution of incidents, complaints, risks and derogations from CQC/regulatory standards).
• Support adequate flow through clinical areas, working collaboratively with clinical staff in order to achieve this.

• Educated to Degree level or equivalent or able to demonstrate specialist knowledge within this field through practical experience
• Post graduate training course in management or equivalent
• Demonstrable operational experience within a Healthcare environment
• Experience of managing clinical and/or administrative staff in a Healthcare environment and/or management experience in a Healthcare setting
• Managing and supervising staff
• Dealing with people at various levels within an organisation including senior management level
• Identifying service improvement and developing proposals
• Detailed knowledge of National targets such as RTT
  18 and cancer pathways
• Recruitment and retention strategies
• Customer care principles and practice
• Benchmarking tools and techniques
• Staff motivation and team building
• Stress awareness and strategies to deal with stress
• Health and safety issues
• Knowledge of Healthcare IT processes and systems
• Knowledge of waiting list management
• Ability to work with software packages such as Excel and Work at advanced level
• Advanced written and verbal communication skills requiring tact and diplomacy
• Persuasiveness and motivational skills
• Ability to use complex IT systems
• Positive, confident and articulate
• Approachable and assertive whilst maintaining tact and sensitivity
• Innovative, proactive and enthusiastic
• Calm, challenging and effective
  
  Adaptable and flexible
• Able to utilise negotiating and counselling skills for distressed patients and relatives

If you are a Service Coordinator, apply now or send your CV to Spinwell!

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.

Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us