Head of Medical Workforce

Overview

The Head of Medical Workforce provides high‑level leadership, expert guidance, and a proactive operational service for all medical and dental staffing across the Trust. As the Trust’s specialist lead for medical workforce policy, recruitment, rostering, and terms and conditions, the postholder ensures safe, effective, and compliant workforce management that supports high‑quality patient care.

Working closely with Clinical Directors, General Managers, senior medical leaders, and national/regional partners, the role oversees end‑to‑end medical resourcing—including workforce planning, rota management, safe working processes, revalidation, job planning, and reduction of agency spend. The Head of Medical Workforce acts as the primary point of contact for highly complex Medical & Dental Terms and Conditions matters, provides authoritative advice to senior stakeholders, and leads the implementation of electronic workforce systems.

The postholder ensures the delivery of a responsive, accurate, and value‑for‑money service, while promoting excellence in workforce practice, equality and inclusion, and continuous improvement across the organisation. They will also manage the Medical Workforce Administrator and support training across workforce systems and medical staffing processes.

The Head of Medical Workforce leads a specialist, high‑quality service covering all medical and dental staffing. The role provides expert advice on Medical & Dental Terms and Conditions, recruitment, rota governance, and safe working practices, ensuring consistent, compliant processes across the Trust. Working with Clinical Directors, General Managers, and senior medical leaders, the postholder resolves complex workforce issues, supports policy interpretation, and ensures timely responses to sensitive or technical queries.

A key focus is overseeing medical recruitment, workforce planning, and the effective design and management of rotas. The role ensures safe rota coverage, monitors exception reporting, supports the Guardian of Safe Working, and drives reductions in agency use through proactive planning and adherence to capped rates. The postholder also leads implementation and optimisation of electronic workforce systems, ensuring accurate data, robust reporting, and efficient workforce controls.

The role maintains strong relationships with national and regional bodies, manages governance processes such as revalidation and appraisal, and leads policy development affecting medical staff. With responsibility for service improvement, training, financial oversight, and line management of the Medical Workforce Administrator, the postholder ensures a responsive, compliant, and high‑performing medical workforce function that supports safe, effective clinical care.

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life‑changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world‑leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community‑based services.

Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

For further details / informal visits contact:
Name:
Lawrence Anderson

Job title:

Deputy Chief People Officer Email address: