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Retail Leader - Customer Service

Job in East Hanover Township, Morris County, New Jersey, 07936, USA
Listing for: PetSmart
Full Time position
Listed on 2026-10-13
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Support
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 36000 USD Yearly USD 25000.00 36000.00 YEAR
Job Description & How to Apply Below
Position: Retail Experience Leader - Customer Service

Pet Smart's Retail Customer Service Lead role focuses on delivering exceptional pet parent service while upholding the company’s vision and values. You will drive customer experience strategies through loyalty, promotions, and in-store interactions, with shared responsibility for safety, cleanliness, and associate engagement.

Ideal candidates bring 2+ years in retail, leadership experience, and strong communication.

This is a great opening to take on the Retail Experience Leader
- Customer Service role at Pet Smart.

This posting is for the Retail Experience Leader
- Customer Service role at Pet Smart, based in East Hanover, NJ, United States.

We are looking to fill the Retail Experience Leader
- Customer Service position at Pet Smart in East Hanover, NJ, United States.

The Retail Experience Leader
- Customer Service role at Pet Smart is now open for applications in East Hanover, NJ, United States.

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