Project Manager, Client Relationship Management, Business Development

Develop and execute timelines to support the customer’s new product launches by planning with appropriate TCI Sales and sales support team members.

Work with designated sales support team members on open projects, to support the execution and to guide on priorities.

Owner of Project Communication between Customers, Tokiwa Sales & HQ

Build and maintain excellent internal relationships with cross functional teams

Performs other duties as assigned

• To create and maintain excellent customers relationships to maximize growth and project potential.
• Effectively maintain and retain new and existing customers by building effective long-term relationships and customer loyalty
• Update and maintain CRM (Salesforce) database accordingly
• Issue internal requests for preliminary timelines, regulatory review, and prototype development work
• To work with designated sales support team members on open projects, to support the execution and to guide on priorities.
• Build and maintain excellent internal relationships with cross functional teams
• Help generate data to accurately predict annual sales budget and periodic sales forecast in terms of volumes and turnover.
• Perform other duties as assigned

• High School Diploma as a minimum; preferably Bachelor’s degree
• At least 2-3 years in a similar role and in the color cosmetic industry
• Customer Centric mentality
• knowledgeable in the development process of cosmetic products, project management
• Excellent verbal and written communication skills
• Excellent inter-personal skills, strong ability to work on a team and work cross-functionally
• Can-do, problem-solving mentality
• Effective workload planning, organization skills, ability to prioritize
• Availability to travel as needed