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Ford Lincoln Service Advisor

Job in East Hartford, Hartford County, Connecticut, 06118, USA
Listing for: Hoffman Auto Group
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 46000 USD Yearly USD 32000.00 46000.00 YEAR
Job Description & How to Apply Below
Overview

Handle customers throughout the entire service experience with their satisfaction as the number one priority.

Responsibilities
  • Remain at or above manufacturer CSI standard.
  • Meet all production metrics as prescribed by Management.
  • Process all documentation to state and/or manufacturer standard.
  • Complete all required training for Certification as prescribed by Management.
Qualifications
  • High School Diploma
  • 1-2 years’ experience in a customer service orientated environment preferred
  • Can adapt and embrace change with an internal and external customer centric mindset
  • Act as an advocate for teammates and have a strong commitment to technology advancement
  • Possesses effective communication skills: oral, written, listening.
  • Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

We are seeking a motivated Ford Lincoln Service Advisor to join Hoffman Auto Group in East Hartford, CT, United States.

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