Call Center Operations Leader
Listed on 2026-10-17
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Customer Service/HelpDesk
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Management
General Management
Hire Evolution Consulting is seeking a Call Center Supervisor to oversee daily operations and drive metrics across a team of agents. The role collaborates with operations, training, and QA to uphold service standards for timeliness, accuracy, productivity, and customer satisfaction.
The successful candidate will demonstrate strong leadership, analytical and problem-solving abilities, and guide staff to improve operational efficiency and service quality.
Are you ready to take on the Call Center Operations Leader role at Hire Evolution Consulting?
Step into the Call Center Operations Leader role at Hire Evolution Consulting in East Hartford, CT, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in East Hartford, CT, United States.
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