Lead Residential Counselor; Psych Rehab

Lead Residential Counselor (Psych Rehab)

Lead Residential Counselor provides direct support to people with behavioral conditions, mental health challenges, intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. The role involves working closely with residents, their families, friends, employers, and other support staff to build independence skills, enhance quality of life, and foster community integration.

• Assist in developing, implementing, and documenting treatment plans (ISP/IPs, clinical programs).
• Provide training and support through rehabilitative interventions, behavioral monitoring, fire & safety, appointments, money management, ADLs, grocery shopping, meal planning, cooking, household chores, and related tasks.
• Promote community integration by providing transportation, planning recreational and social activities, and supporting community-based services.
• Assess residents’ physical and emotional status and report changes to supervisor.
• Maintain records, collect behavior and academic data, and enter information into electronic health records and communication logs.
• Store, administer, document, and dispose of medication per MAC requirements and company policy.
• Communicate with program nurse, funding agency, case managers, service providers, and physicians.
• Participate in training, staff meetings, orientation of new staff, and ensure regulatory compliance.
• Maintain program site safety and general housekeeping tasks.
• Comply with corporate policies, safety practices, and exposure control.
• Complete required paperwork, logs, timesheets, and application forms.
• Ensure required staff‑to‑consumer ratio is maintained; cover last‑minute shifts as needed.
• Act as a human rights advocate, perform physical intervention or first aid, and report to the Disabled Persons Protections Commission.
• Maintain certifications, manage work emails, and adhere to administrative policies.
• Perform other related duties as required.

• Advocacy techniques and participatory planning.
• Computer and electronic health record proficiency.
• Multi‑tasking in a time‑sensitive environment.
• Organizational and communication skills across diverse populations.
• Cultural, religious, racial, disability, and gender sensitivity.
• Independent work and interdisciplinary teamwork.
• Professional confidentiality and high motivation for learning.
• Self‑advocacy and empowerment strategies.
• Crisis intervention techniques and household management skills.
• Proficiency in Microsoft Outlook and other online tools.

Established in 1977, Vinfen is a nonprofit health and human services organization and a leading provider of community‑based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Vinfen’s 3,500 employees deliver a full range of supportive living, health, educational, and clinical services in over 550 sites across Massachusetts and Connecticut.
Vinfen is an Equal Opportunity Employer.

A minimum of two years’ experience in a Residential Counselor role and a demonstrated track record as an exceptional performer and team‑player are required.

High school diploma or equivalent is required; a bachelor’s degree in a related field is preferred. In some cases, experience may substitute for academic training.

Driving is mandatory using either a Vinfen van or personal vehicle. Applicants must hold a valid driver’s license, maintain adequate insurance, and possess a safe driving record subject to annual checks. Candidates must be at least 21 years old and have had a valid U.S. driver’s license for six months.

Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds (proper technique or two‑person lift), operate computer equipment, and assist clients with daily living tasks. Vision requirements include close, distance, color, peripheral, depth perception, and focus adjustment.

• CPR within two weeks of hire
• First Aid within two weeks of hire
• Safety Care within two weeks of hire
• MAC follows CT guidelines

USD $21.00 – USD $21.00 per hour.

Mid‑Senior Level

Full‑time

Health Care Provider – Mental Health Care