CRA Mortgage Loan Officer

Join to apply for the CRA Mortgage Loan Originator role at American Eagle Financial Credit Union

3 days ago Be among the first 25 applicants

This CRA Mortgage Loan Originator plays a key role in advancing AEFCU’s mission of creating a world where financial freedom is a reality. The position expands access to sustainable home ownership by serving members in low‑to‑moderate‑income (LMI) communities through relationship‑based lending, financial guidance, and community engagement.

Location: American Eagle Financial Center, East Hartford CT

Hours: Varies

• Mission Driven
  :
  You have a passion for helping individuals and families achieve financial stability and home ownership.
• A Relationship Builder
  :
  You enjoy connecting with community partners, realtors, and nonprofit organizations.
• A Trusted Guide
  :
  You understand and have a desire to ensure those you are assisting have a clear idea of mortgage options.
• Results‑Oriented
  :
  You are a go‑getter and always have a member‑first mindset while still achieving goals.

A purpose‑driven organization with a proud legacy. Guided by our mission to enrich lives and create a world where financial freedom is a reality, we lead with heart, show up authentically, and seek to uplift our members, communities, and each other. Our culture fuels innovation, amplifies impact, and sets us apart as we grow together and reach new heights.

• Build deep, mission‑driven partnerships with government‑sponsored entities, nonprofit housing providers, community development corporations, faith‑based groups, and local leaders who serve LMI communities.
• Deliver high‑impact education and outreach by conducting workshops, seminars, and financial literacy sessions (minimum 2 per quarter) that empower community members with knowledge about credit, budgeting, and home ownership.
• Expand AEFCU’s visibility, presence, and credibility in LMI communities through consistent engagement and participation in community events and local initiatives.
• Drive meaningful growth in mortgage and home‑equity production in LMI census tracts by working closely with realtors, housing counselors, and community‑based organizations.
• Serve as a community connector by identifying new partnerships and CRA‑eligible opportunities aligned with AEFCU’s mission.
• Participate in local networking events, homebuyer fairs, and industry collaborations to promote AEFCU’s affordable lending solutions and down‑payment assistance programs.

• Actively solicit mortgage and equity loan applications across community, digital, and referral channels, prioritizing outreach to LMI households and underserved members.
• Conduct purpose‑driven loan interviews explaining AEFCU’s mission‑aligned products, affordable programs, and government‑sponsored offerings clearly and supportively.
• Provide high‑touch, proactive communication throughout the loan process to ensure borrowers feel informed, supported, and empowered.
• Respond compassionately and effectively to member needs while maintaining AEFCU’s commitment to dignity, inclusiveness, and equitable access to credit.

• Conduct pre‑approvals focused on identifying pathways to home ownership for LMI and underserved members.
• Recommend flexible, mission‑driven loan structures including affordable products and partner‑assisted programs.
• Provide personalized counseling on budgeting, credit building, savings, and mortgage readiness.
• Address credit barriers with actionable improvement steps and ongoing support.
• Educate members on down‑payment assistance, closing cost grants, and AEFCU affordable lending tools.
• Serve as a financial advocate guiding members toward responsible, sustainable home ownership.

• Achieve production goals, NPS targets, turn‑time expectations, and compliance standards.
• Ensure lending practices meet RESPA, ECOA, TILA, NCUA, and internal policy requirements.
• Perform other duties as assigned.

This role requires subject‑matter expertise in CRA mortgage lending and the ability to provide mentorship, guidance, and…