Sales Consultant, Interiors; East Haven,CT

Position: Sales Consultant, Interiors (East Haven,CT)

The Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company’s exterior and interior products and services to customers. The Design Consultant’s primary responsibility is outside sales visits to customer homes and trade shows. While sales efforts may take place at a customer’s home or through virtual channels, the Design Consultant will spend the majority of his or her working time traveling and away from a dedicated office environment.

Position

Purpose

Design Consultants travel to customers’ homes to make sales calls, assess customer needs, make individually tailored product recommendations, develop and negotiate customized price quotes, present warranty information and financial options that meet the customer’s needs, and maintain/drive profitability. They complete required sales contracts and paperwork, take measurements using industry standard methods to ensure orders meet required installation specifications, and proactively solicit and acquire new customers inside assigned THD stores and during industry events (such as Home Shows).

To drive sales and increase the pipeline of potential customers, a Design Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs.

Key Responsibilities

• Travel and engage in outside sales activities, primarily in customers’ homes. Conduct professional and compelling sales presentations.
• Adapt quickly to changing customer needs and effectively advocate HDIS solutions.
• Conduct incidental sales activities such as assessing customer needs, developing price quotes, and measuring product specifications.
• Present warranty and financing options to customers. Prepare for appointments, commute to/from appointments, and process sales‑related paperwork.
• Prospect for new customers inside and outside of the assigned THD store and participate in scheduled industry events. Proactively seek referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.

Direct Manager / Direct Reports

• This position reports to a Sales Manager.
• This position has no direct reports.

Travel Requirements

• Typically requires overnight travel less than 10% of the time.

Physical Requirements

• Most of the time is spent sitting in a comfortable position with frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions

• Usually in a comfortable environment but with regular exposure to factors such as dust, fumes, or odors.
• Requires regular and frequent local travel.
• Access to reliable transportation is required.
• Reimbursement for travel will be available as required by state and federal law.

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications

• 3‑5 years of prior in‑home or virtual sales experience.
• Prior home improvement industry experience.
• Prior experience with successful lead generation.
• Computer and application skills and use of varied technology (email, iPad, apps, etc.).

Minimum Education

Completion of a high school diploma and/or GED.

Preferred Education

No additional education.

Minimum Years Of Work Experience

• 3 years of relevant work experience.

Preferred Years Of Work Experience

No additional years of experience required.

Minimum Leadership Experience

None.

Preferred Leadership Experience

None.

Certifications

Design Consultants are expected to maintain 55 hours of open calendar time per week (including weekends) to support customer appointments and prospect for new customers.

Competencies

None listed.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Other – Consumer Services

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