Finance & Office Administrator

Finance & Office Administrator

Location: Michigan PGA Section – East Lansing, MI

Reports To: Executive Director

Job Type: Full-Time, Non-Exempt

The Finance & Office Administrator supports the Executive Director and Section staff by managing day‑to‑day office operations, finance, technology, and administrative functions. This position ensures the Section Office runs smoothly while maintaining a professional, welcoming, and service‑oriented environment for staff, Members, and visitors. While the PGA of America handles many accounting functions, this role organizes and assists with the coding and processing of invoices and expense reports, prepares bi‑weekly bank deposits, and, with input from other staff members, tracks and invoices tournament and event partnerships.

Key responsibilities include coordinating financial processes such as deposits, expense reporting, invoicing, and budget support; managing office operations and vendor relationships; maintaining technology systems and the Ring Central phone system; and overseeing the digital Sales Representatives Directory. The role also provides critical support for Section events, meetings, and programs, contributing to the overall success of the Michigan PGA Section and its members.

The Michigan PGA Section, located in East Lansing, Michigan, is one of the 41 Sections of the Professional Golfers’ Association of America. The PGA of America, formed in 1916, has grown into the world’s largest working sports organization with more than 31,000 members and associates. Its mission is to promote enjoyment in the game of golf and contribute to the game’s growth by providing services to golf professionals and the industry.

The Michigan PGA Section was founded in 1922 and consists of over 950 PGA Members and Associates in Michigan.

• Prepare and deposit all incoming funds accurately and on schedule.
• Process tournament withdrawal refunds according to Section and Chapter policies.
• Review and code expense reports for officials, volunteers, and committee members.
• Manage financial operations, including processing invoices, creating check requests, tracking and invoicing tournament facility fees and event partnerships, and processing expense reports.
• Oversee accounting tasks, including coding transactions and preparing bi‑weekly bank deposits.
• Administer payments for PGA Professional fees, programs, and special events.
• Assist new sponsors and vendors to set up new Workday accounts.
• Assist the Executive Director in developing, managing, and monitoring the Association’s annual budget.

• Serve as the primary point of contact for members and vendors via phone and email, providing professional assistance and guidance.
• Process all Section and Chapter tournament and event refunds and resolve registration or billing inquiries.
• Manage office mail, supplies, and inventory while adhering to budget guidelines.
• Coordinate vendor contracts and oversee maintenance of office equipment and building services, including HVAC, internet, alarms, and general repairs.
• Support planning and execution of annual membership meetings, board meetings, seminars, and allied association events.
• Maintain and update staff computers, tablets, printers, and software to ensure efficient operations.
• Administer the Ring Central phone system, including programming auto‑attendant messages and managing day/night modes.
• Oversee annual updates and ongoing maintenance of the digital Sales Representatives Directory.
• Manage ad sales for full and half‑page placements and track sponsor listings.
• Build and maintain professional relationships with sales representatives and sponsors.

• Strong planning, organizing, and time‑management skills; ability to manage multiple priorities in a multi‑functional environment.
• Ability to work collaboratively with staff in a friendly, cooperative, and professional manner.
• Excellent oral and written communication, including interpersonal skills.
• Proficiency in Microsoft Office, Adobe Suite, Google Suite, Word Press, and the ability to quickly learn PGA…