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Transfer Coordinator​/Enrollment Services Coordinator

Job in East Lansing, Ingham County, Michigan, 48823, USA
Listing for: Michigan State University
Full Time position
Listed on 2026-11-02
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Administrative Management, Business Administration
  • Business
    Office Administrator/ Coordinator, Administrative Management, Business Administration
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Transfer Coordinator / Enrollment Services Coordinator

Transfer Coordinator

Position Summary

This position plays an important role in ensuring efficient office operations, maintaining compliance with university policies and procedures, and supporting projects that enhance organizational effectiveness. The successful candidate will demonstrate strong problem-solving abilities, attention to detail, initiative, and a commitment to providing exceptional service to students, faculty, staff, and university partners.

Job Duties And Responsibilities 45% – Office Operations and Administrative Management
  • Coordinate and support daily office operations to ensure efficiency, consistency, and continuity of services.
  • Develop, maintain, and organize administrative procedures, records, and operational documentation.
  • Serve as a resource to staff regarding office procedures, university systems, and operational questions.
  • Coordinate office resources, equipment, technology needs, and facility-related requests.
  • Identify operational challenges and recommend solutions to improve efficiency and service delivery.
  • Collaborate with internal departments and university partners to resolve operational concerns.
30% – Policy Development, Process Improvement, and Compliance
  • Review, develop, and implement office procedures to support consistency and operational effectiveness.
  • Evaluate existing workflows and recommend improvements to streamline processes and reduce inefficiencies.
  • Ensure office procedures align with university policies, established standards, and applicable regulations.
  • Maintain accurate documentation and support compliance reviews and internal audits.
  • Assist in developing guidelines, reference materials, and standardized processes.
  • Monitor procedural effectiveness and recommend adjustments to address changing operational needs.
25% – Leadership, Collaboration, and Special Projects
  • Participate in office leadership discussions and contribute to operational planning and decision-making.
  • Collaborate with supervisors, staff, and university partners to implement initiatives and resolve challenges.
  • Coordinate and support special projects that improve office operations and service delivery.
  • Assist with change management by communicating updates, supporting implementation, and encouraging collaboration.
  • Promote a positive, inclusive, and supportive work environment.
  • Demonstrate initiative in identifying opportunities for organizational improvement and employee engagement.
What We Are Looking For

We are looking for someone who takes initiative, enjoys solving problems, and is passionate about making processes work better. The ideal candidate is dependable, detail-oriented, adaptable, and comfortable balancing daily responsibilities with longer-term projects.

This is an opportunity to make a meaningful impact by strengthening office operations, improving processes, and contributing to a collaborative and supportive team environment. The Office of the Registrar works a hybrid schedule, with employees working remotely three days a week and in the office two days a week.

Minimum Requirements

Knowledge normally acquired by completing a four-year college degree program in Education, Communication or Sociology; one to three years of related and progressively more responsible work experience in Enrollment Services Administration, planning and conducting training programs, organizational development, project work and computer technology; or an equivalent combination of education and experience.

Desired Qualifications
  • Experience working in a higher education environment.
  • Prior experience with evaluation and processing of transfer credit in a higher education context.
  • Familiarity with university administrative systems, policies, and procedures.
  • Experience developing or improving operational processes…
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