Loan Processor

At Green Stone Farm Credit Services, we're seeking a dedicated and customer-focused Loan Processor to be the cornerstone of our exceptional service for our agriculture segment. This role stands as a vital pillar within our team, directly contributing to our seamless loan processing and loan documentation operations.

As a Loan Processor at our organization, you'll have the opportunity to make a significant impact by fostering customer relationships and collaborating closely with our dedicated association staff.

Working Hours:

Enjoy a consistent schedule of 8am-4:30pm, Monday – Friday in the office, providing you with a stable work-life balance.

Location:

Based in our East Lansing, MI office, you'll have the opportunity to contribute to the local community while being an integral part of our organization.

Our $15 billion portfolio of customers, ranging from rural homeowners to global agriculture and food businesses, provides our employees with a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas.

Core Four values steer everything we do tomer First, Delivery Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day.

Green Stone trusts the people we hire. We empower employees to make the best decisions for the customer and the company.

• 15 vacation days, 12 sick days, and 12 paid holidays per year
• Paid Parental Leave
• 401(k) plan – up to a 9% employer contribution/match
• Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc.
• $150/year Logo Wear allowance
• $400/year Wellness Subsidy/Reimbursement & wellness programs
• $6,000 lifetime maximum Education Assistance/Student Debt repayment program
• Yearly bonus/incentive opportunity available to all employees

• From collecting, coordinating, and uploading documentation to facilitating loan closings, your role will touch every aspect of the loan process to ensure accuracy and customer satisfaction.
• Responsible for clearing any approval conditions as outlined by legal or credit.
• You'll be involved in tasks ranging from data entry, loan servicing, property management coordination, and supply ordering.
• Other tasks include ordering title commitments, flood insurance, appraisals, generating loan documents, reading legal descriptions, and working closely with the loan officer and borrower to clear exceptions prior to closing.
• Providing excellent internal and external customer service will be at the core of your daily interactions.
• This role will also consist of daily customer interactions, answering incoming calls, receipting payments, and disbursing funds.

• HS Diploma or Equivalent
• 2 + years customer service or office experience required.

• Mortgage, loan or title experience
• Communication Expert:
  Excellent verbal and written communication skills to maintain relationships and provide status updates.
• Detail-Oriented:
  Strong attention to detail to accurately enter and verify data.
• Problem Solver:
  Ability to resolve issues efficiently and effectively.
• Multitasking Pro:
  Skilled in managing multiple tasks and priorities.

Green Stone Farm Credit Services is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law.