Branch Banker

• Title Branch Banker
• Type Full Time
• Experience Required
• Function Banking
• Location East Lansing, MI, United States
• Company Mercantile Bank

Mercantile Bank offers personal and business banking, loans, credit cards, mortgages, cash management, online banking, and tailored financial solutions.

The bank is seeking a Branch Banker to join its team.

• High School Diploma (credible)

• 1-3 years of relevant experience (Customer Service Representative)
• 3-5 years of relevant experience (Personal Banker)
• Banking Experience (preferred)

• Assisting customers with their daily banking needs
• Creating a high-quality, positive, and customized customer experience
• Recommending the best products and services to deliver financial solutions that empower people to achieve their goals and dreams

• Ability to prioritize and multitask job expectations
• Adaptable to an Internally and Externally Changing Environment
• Cash handling/data entry with accuracy
• Comfortable having conversations with customers and cross-selling products and services when opportunities are uncovered.
• Effective and efficient communication (written and verbal)
• Interpersonal Skills

• Customer-facing role
• Office environment
• Professional attire required
• Regular business hours
• Seated and standing tasks

• Competitive compensation
• Bonus opportunities
• Best-in-class benefit options

Mercantile Bank is an Equal Opportunity Employer.