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IT Service Desk Analyst — Onsite to Hybrid

Job in East Lansing, Ingham County, Michigan, 48823, USA
Listing for: Southern Arkansas University
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, IT Business Analyst, Technical Support
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Analyst — Onsite to Hybrid Support

Michigan State University’s RHS IT Service Desk seeks an Analyst to provide frontline IT support to campus users on-site, with potential transition to a hybrid schedule after onboarding and probation. Responsibilities include handling tickets, escalations, documentation, and status communications.

The role emphasizes customer service, organizational skills, and IT knowledge; familiarity with ITIL certifications is a plus. MSU offers extensive benefits and educational support within RHS IT.

Are you ready to take on the IT Service Desk Analyst — Onsite to Hybrid Support role at Southern Arkansas University?

The advertised compensation is 38.000 - 48.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the IT Service Desk Analyst — Onsite to Hybrid Support role in the description above.

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