Cookie Crew

Located at 603 E Grand River Avenue East Lansing, MI 48823
, as a member of our Cookie Crew, you'll be the ultimate Insomniac. You'll serve as the front-line ambassador for our store, engaging with customers, and baking our delicious cookies!

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment

• Promptly greet guests and take their orders according to procedure
• Help customers understand menu items, answer questions, and repeat orders for accuracy
• Create a warm experience with a smile in person and over the phone
• Bake cookies to perfection and scoop ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately, avoiding shortages or overages
• Maintain cleanliness by cleaning, sanitizing, and caring for the bakery

• Prior experience in a customer service role (preferred)
• Personable, genuine, and outgoing demeanor
• Ambitious and motivated
• Excellent communication and organizational skills
• Must be 18 years or older
• Availability to work nights, weekends, and holidays
• Legally eligible to work in the United States

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Today, over 20 years later, our innovative bakery and delivery concept has become a cult brand loved by cookie enthusiasts worldwide. With over 300 stores globally, our flagship store in Philadelphia, PA, and expanding shipping and gifting services, we are revolutionizing the cookie game by truly "
Imagining What's Possible
"!

Apply now to become part of our sweet journey!