Trainer, Training Consultant

At Click Learning we are passionate about using technology in education to pursue outcomes based interventions that can meaningfully impact learners in South Africa. We deploy online literacy and numeracy programmes, within underprivileged primary schools across South Africa, to build learners’ foundations as well as recognise learning gaps and provide them with relevant catch up learning content. Programmes offer young learners the opportunity to work at their own pace through fun and enjoyable activities while navigating their learning journey by means of technology.

Whilst addressing the literacy and numeracy crisis, Click also equips learners with the technological skills required for future success.

To provide quality training and coaching to all facilitators and educators, either through in-person training or online session, that enables facilitators to run the labs responsibly and ensures that every learner benefits from quality ed-tech learning with the support of an educator. The role requires strong training, planning, coordinating, reporting and communication skills.

• Conduct induction training for new facilitators.
• Deliver ongoing upskilling training for facilitators at existing schools.
• Facilitate maintenance and refresher training to ensure continued effective programme delivery.
• Implement remediation training to support underperforming facilitators.
• Upskill facilitators on all training processes and programme requirements.

• Support facilitators in managing and guiding learners throughout their online learning journey.
• Ensure learners receive maximum benefit from the programmes in accordance with Click Learning requirements.
• Provide guidance on best practices for effective facilitation.

• Monitor and drive completion of Click LMS modules and required quizzes.
• Track and ensure completion of all training-related courses and quizzes.
• Collate and review training feedback following school launches and training sessions.

• Support the effective use and functionality of ICT equipment and peripherals
• Complete all required administrative tasks accurately and timeously.

• Provide structured feedback to relevant stakeholders following training or coaching sessions.
• Ensure line managers are informed of facilitator performance and development areas.

Train educators to ensure they:

• Understand the purpose and value of their school’s partnership with Click Learning.
• Are introduced to the online programmes that support their classroom teaching.
• Recognise how learners benefit from the online programmes.
• Can access and effectively use educator tools and programme content to enhance their teaching.
• Collaborate actively with facilitators to maximise learner outcomes.
• Understand and support required active time and usage expectations for programme success.
• Are aware of the implications of underperformance. Demonstrate buy-in and commitment to the intervention.

• Conduct training for educators when learner programmes are extended to higher grades.
• Train newly appointed educators at existing schools to ensure alignment with programme expectations.

• Implement remedial training where there is limited educator buy-in or insufficient programme support.
• Provide targeted guidance to strengthen educator engagement and programme implementation.

• Conduct checks according to prescribed standards during growth before training and for existing schools
• Conduct regular on site visits to schools to monitor facilitator behaviour and performance post training and provide on the job coaching where necessary
• Report findings after checks to relevant role players
  
  Resolve and address challenges, while completing checks, if within the training realm

• Coordinate and provide ongoing training according to annual training plans and growth processes.
• Conduct training according to training requests made by facilitators, the Training Head, operational teams and…