IT​/Network Technician

Required

Education:


Must have Information Technology related degree/diploma
Skills:
At least 5 years ICT technical experience
Problem analysis/solving
Good interpersonal skills
Understanding of the TCP-IP Networking Stack
Microsoft Platform:
Server Operating Systems, Remote Desktop Protocol, Active Directory, DNS
Linux – understanding of the platform and getting around, OpenVPN
Mikrotik OS knowledge

Responsibilities include:

Responsible for maintaining the companies software computer system, including the local area network (LAN)

Performing backups and restores as required, and when disaster recovery tests are required

Ensure security of the systems are maintained

Ensure passwords to the administrative user-ids are maintained and reset as required

Troubleshooting any routine problems that users cannot fix on their own, eg printers

Performance Monitoring of client systems as well as our own

Responsible for Nagios, and reporting proactively on issues picked up

Keep documentation up to date, and key resolutions of all incidents and user queries

Keep management and designated others fully and accurately informed concerning problems

Ensure confidentiality of company and client privileged information

Undertake relevant projects

Any other reasonable tasks as required by senior management from time to time