Data Centre Managed Services Engineer; L2

Overview

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Data Centre Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients  IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You ll be the go-to person to restore services and ensure our clients  satisfaction.

As a Data Centre Managed Services Engineer, you ll be responsible for managing and maintaining our data center. You will be essential to the implementation and maintenance of our process control systems, which will guarantee the effective and secure running of our operations. You will also help with the day-to-day operations of our data center by providing support to all areas of IT including VMware vSphere Virtualization, NSX, ESXi Hypervisor and Platform (vCPE), Storage Management, Red Hat Enterprise Linux Server Administration and Amazon Web Services (AWS).

• Expert in deploying and managing services on VMware (vSphere), Azure, AWS and other virtual platforms as needed
• Familiarity with managing workloads across multiple hybrid cloud environments
• Deployment, configuration, and maintenance of Linux and Windows servers
• Strong experience configuring, troubleshooting and tuning system hardware and software configurations for performance and reliability
• Diagnose and resolve complex systems issues with multiple influencing factors
• Incident response to system alerts, serve as point of escalation for after-hours issues
• Backup Technology (Disaster/Recovery/Restore)
• Experience with HP 3
  
  Par, EMC, Netapp Storage Platforms (advantageous)
• Monitoring tool and deployment automation development
• Server Administration

• Degree/Diploma in Computer Science or System Administration or related field preferred, or equivalent experience
• Microsoft Certified Solutions Associate (MCSA)
• CompTIA Security+
• VMware Certified Professional (VCP)
• CompTIA Network+
• Cloud certs: AZ-104, AWS Certified Solutions Architect
• Any of the Storage SAN certs:
  Net App NCDA, Dell EMC Proven Professional

• Minimum of 3 - 5 years of experience with Intel platforms including a combination of the following:
  Windows Server Administration, Linux / Unix Server Administration, Storage Administration
• Experience with Local Area Networks (LAN)
• Experience with Wide Area Networks (WAN)
• Experience with Storage Area Networks
• Experience with Scripting/development in tools such as Power Shell (Highly advantageous)
• Experience with Active Directory (group policies)
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Storage Systems (Net App, DELL utility, HP Primera)
• Experience Windows SCCM server patching

On-site Working

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.

As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA is proud to be an Equal Opportunity Employer with a global…