Maintenance Planner; Ftth Planning - Bmct

Maintenance Planner - BMCT

Join the Maziv family as our Maintenance Planner and help shape the future of connectivity across South Africa. At MAZIV, we believe in the power of human connection. We connect to positively impact lives, drive progress and shape a better future for all through cutting‑edge technology.

Our success is built on a dynamic, forward‑thinking culture where we prioritise our people and our customers.

The MAZIV Group is a leading force in South Africa’s digital infrastructure evolution, established through the strategic consolidation of multiple high‑impact broadband entities—including Dark Fibre Africa (DFA), Vumatel, Herotel, Rise Telecoms, SADV, Vuma Cam, and BritelinkMCT. Together, these businesses operate under a unified, wholesale open‑access platform that is transforming the accessibility, affordability, and scalability of broadband across urban, township, and rural South Africa.

We are seeking a highly motivated, assertive, and experienced Maintenance Planner to join our dynamic team.

The Maintenance Planner will be responsible for developing, updating, and maintaining network plans, splicing diagrams and patch plans, coordinating client support activities, and ensuring accurate documentation and reporting of fibre maintenance activities. This role plays a key part in enabling effective maintenance operations, client coordination, and infrastructure planning using technical drawings, GIS tools, and structured communication with internal and external stakeholders.

• Update and maintain High-Level Designs (HLDs), Low-Level Drawings (LLDs), and Splicing & Duct diagrams.
• Coordinate and manage client maintenance planning requests through CRM and dashboards.
• Engage and track maintenance activities via Whats App groups and other communication platforms.
• Provide support to BMCT operations, including printing and preparing plans.
• Conduct analysis and reporting of client network capacity.
• Assist in GIS-related tasks including geopack generation and maintenance data mapping.
• Host and participate in weekly team and stakeholder meetings.
• Oversee the accuracy and execution of client drive files.
• Support and deliver special projects as assigned.
• Demonstrate and promote company values through daily work and interactions.

• Timely and accurate updating of HLDs, LLDs, and diagrams
• Responsiveness to and resolution of client planning requests
• Effective use and update of CRM and client dashboards
• Support provided to BMCT operations
• Quality and timeliness of network capacity reporting
• Accuracy of GIS outputs and geopack files
• Participation in and facilitation of weekly meetings
• Success in special project delivery
• Adherence to company values and teamwork expectations

Regional Maintenance Planning Manager

• High attention to detail and commitment to accuracy
• Strong communication and teamwork abilities
• Client-focused mindset with proactive support
• Ability to work under pressure and manage multiple tasks
• Professional conduct and accountability
• Alignment with company values and culture