Automotive Service Advisor

Automotive Service Advisor

Atlantic Coast Enterprises (ACE) in East Longmeadow, MA is looking for a full‑time Automotive Service Advisor who is passionate about the auto industry and committed to delivering outstanding customer experiences. The role offers a competitive base salary plus commission, with potential earnings of up to $80,000 a year and comprehensive benefits including paid vacation after one year, health, dental, vision, life insurance, short‑term and long‑term disability, 401(k), bereavement leave, performance, and longevity bonuses, as well as employee oil changes and discounts.

ACE is a full‑service lubrication, fluid, and automotive maintenance center that prides itself on clean, professional surroundings and a culture of teamwork, mutual support, dedication, and fun. We are dedicated to creating lifelong customers through fast, friendly, and professional service.

As an Automotive Service Advisor, you will arrive each day ready to care for customers and meet sales goals. You will act as the primary point of contact between customers and technicians, review vehicle service reports, advise on tires, brakes, and other recommended services, and explain benefits, costs, and product features in an approachable manner. Building trust and repeat business is essential.

• 18 years old or older
• Previous sales and service advisor experience
• Valid driver’s license
• Excellent communication and customer service skills
• Sales savvy, goal‑oriented, and patient
• Organized, detail‑oriented, and able to prioritize tasks

East Longmeadow, MA 01028

• Entry level

• Full‑time

• Other