Customer Service Associate​/Teller Supervisor

Monson Savings Bank is currently seeking a full-time
CSA Supervisor for our East Longmeadow Branch,

located at 61 North Main Street,

E. Longmeadow, MA.

Position requires ability to work a flexible schedule, Monday-Saturday, varying hours between 8:15am-6:00pm, averaging 37.5 hours weekly. Must be available to work Saturdays until approximately 12:30 PM.

Salary Range:$22.00 - $27.00 Per Hour

Benefits of working for a local, community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental, and more!

The CSA Supervisor works under the general supervision of the Branch Manager and is responsible for customer service standards, supervising retail banking staff through the implementation, direction and review of policies, procedures, and regulations. Performs a variety of retail branch operations and activities, serving as a resource for branch staff and customers. Employee required to be present at work on a regular, consistent basis.

High School Diploma or equivalent and one (1) year of retail banking experience.

Excellent customer service skills. Excellent math abilities; excellent verbal and written communication skills; computer literate, i.e., familiar with Windows environment, basic keyboard skills, spreadsheet and word processing skills; team approach to work responsibilities; ability to prioritize and manage time; ability to manage multiple responsibilities; demonstrated interpersonal, supervisory and leadership skills.

Join our growing and dynamic team! We are a successful community bank dedicated to our customers, associates, and communities!

Monson Savings Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential position functions.