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Client Experience Supervisor: Lead, Elevate Service

Job in East Longmeadow, Hampden County, Massachusetts, 01028, USA
Listing for: Pace
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 52000 - 54000 USD Yearly USD 52000.00 54000.00 YEAR
Job Description & How to Apply Below

Pace is hiring a Client Experience Supervisor to manage client relationships, support satisfaction and retention, and oversee the client experience team. This role serves as a key escalation point, partners across teams, and uses feedback and performance data to strengthen service delivery and growth.

You will lead a team focused on delivering exceptional client service, building strong relationships, and ensuring timely delivery of services to our customers in a fast-paced environment.

We are seeking a motivated Client Experience Supervisor:
Lead, Elevate Service to join Pace in East Longmeadow, MA, United States.

Consider building your career as a Client Experience Supervisor:
Lead, Elevate Service at Pace.

The Client Experience Supervisor:
Lead, Elevate Service position in the Marketing & Media, Management & Operations field is open for applications.

We have an opening for a Client Experience Supervisor:
Lead, Elevate Service in East Longmeadow, MA, United States within Marketing & Media, Management & Operations.

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