Assistant Practice Manager - Veterinary

Are you the person everyone comes to when something needs to get done?

The one who can calm down a crazy day, help a teammate figure something out, jump into a busy treatment area, solve a problem, and somehow still remember that someone has a birthday coming up?

Yep. We might be looking for you.

Furever Family Veterinary Care Center is looking for a full-time Assistant Practice Manager who loves veterinary medicine, enjoys working with people, and gets genuine satisfaction from making a great team even better.

We are a Fear Free Certified, full-service small animal hospital in East Moline, Illinois, caring for dogs and cats and the people who love them.

We take our medicine seriously—but we also believe work should be a place where people feel supported, appreciated, challenged, and occasionally laugh way too hard at something that absolutely wasn't that funny.

A little bit of everything!

You’ll work closely with our Practice Manager and Medical Director to keep the hospital moving forward, support our team, and help create an environment where people can do their best work.

This is a hands-on leadership role
, so you won’t be sitting in an office all day wondering what the heck is happening out there.

You’ll be part leader, part problem-solver, part coach, part organizer—and yes, sometimes part professional cat wrangler.

• Partner with the Practice Manager and Medical Director to support our team
• Help create a workplace where people feel respected, valued, and supported
• Help onboard and train new team members
• Participate in hiring and team development
• Support employee check-ins, reviews, coaching, and accountability
• Help identify opportunities for assistants and technicians to learn and grow
• Participate in weekly leadership meetings and follow through on projects
• Help make sure information flows both from leadership to the team and from the team back to leadership
• Lead by example and live out our core values every day

Because someone has to keep all the plates spinning!

You may help with:

• Staff scheduling
• Payroll processing
• Purchasing and inventory
• Equipment and building maintenance
• Hospital projects and process improvements
• Employee celebrations and recognition
• Holidays, birthdays, and team events
• Whatever else pops up that needs a good leader to step in and help

We’re not looking for a superhero.

We’re looking for a good human who happens to be really good at veterinary medicine and leadership.

You might be our person if you:

Lead with kindness.
You understand that being a leader doesn't mean having all the answers—or being the loudest person in the room.

Take ownership.
You see a problem and think, “How can I help fix this?” instead of “Whose job is that?”

Know how to have hard conversations.
You can hold people accountable while still treating them with dignity and respect.

Love helping people grow.
Teaching, coaching, encouraging, and watching someone gain confidence is rewarding to you.

Can roll with the punches.
Because veterinary medicine. Enough said.

Know how to listen.
You understand that sometimes the best leadership move is to stop talking and hear what your team is actually telling you.

Can see the big picture.
You can jump into a busy treatment area when needed while also thinking about staffing, inventory, finances, processes, and the future of the hospital.

And most importantly...

You want to build a great team—not just manage one.

• 3+ years of veterinary experience preferred
• 1+ year of leadership and/or training experience
• Experience with PIMS and reference…