Operations Manager

About US

(IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as  US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States.

With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!

The Operations Manager is responsible for managing all aspects of a supply chain operation. The Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.

Elwood, IL on-site

1st Shift with the ability to work outside of scheduled hours based on business needs during peak and non-peak seasons. Standard hours would be 7am-3pm.

10% or less

Attractive annual salary of $80,000-$90,000 plus a performance-based bonus, with benefits including health, dental, and vision insurance, 401(k) matching, and more.

This position is not eligible for immigration sponsorship.

• Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
• Evaluate overall operations and develop short and long-term goals to meet organizational objectives.
• Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met.
• Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability.
• Direct and oversee programs to ensure safety of all associates, equipment and property.
• Ensure compliance with all company, customer, and government regulatory requirements.
• Directly manage budget and P&L for operations.
• Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention.
• Maximizes quality and productivity by understanding and mastering all job standards for each function and evaluating performance variances in order to identify root cause, corrective action and training needs.
• Participate in the collection of performance measurements per customer, vendor and/or site requirements.
• Prepares and submits weekly and monthly reports.
• Deliver a consistent, high-performance experience to our associates and customer.

• 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
• High volume e-commerce experience.
• Strong background in both inbound or outbound
• Critical thinking, problem solving and reasoning skills.
• Ability to work effectively with diverse personalities and communication styles.
• Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
• Strong presentation, writing and speaking proficiency.
• Experience applying Lean, Six Sigma, or Kaizen principles preferred.
• Strong organizational skills.
• Experience with ADP platforms, including Work Force Now is helpful.
• Ability to work a flexible schedule to meet the operation's needs.
• Ability to work at heights of up to 50 feet on various types of equipment.
• Ability to lift up to 50 pounds.

• Bachelor's degree in supply chain or Logistics or business-related field preferred.
• 3PL experience.