Customer Service Representative

Are you a people person? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative at the U-Haul of East Orange. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.

As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is '
Hire Fast, Pay Fast
'. You can start today and get paid today! Schedule two hands-on working trials and get paid for each. We also offer a $100 hiring bonus
! In addition, we offer a $300 cash bonus
, paid upon completion of our U-Haul Certification Program at retail stores.

• Opportunities for advancement
• Mindset App Reimbursement
• Life insurance
• Met Law Legal program
• Met Life auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• You Matter EAP
• Life Lock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s Smart Dollar Program

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Sell and schedule hitches and wiring kits.
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent

The work involves moderate risks or discomforts that require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals, or uncomfortable weather conditions such as heat, cold, rain, wind, snow or other adverse environmental conditions. May be required to use protective clothing or gear such as masks, goggles, gloves, shields, or weather-appropriate protective clothing while working in these conditions.

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

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Are you a people person? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative at the U-Haul of East Orange. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.

As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is '
Hire Fast, Pay Fast
'. You can start today and get paid today! Schedule two hands-on working trials and get paid for each. We also offer a $100 hiring bonus
! In addition, we offer a $300 cash bonus
, paid upon completion of our U-Haul Certification Program at retail stores.

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Life insurance
• Met Law Legal program
• Met Life auto and home insurance
• Discounts on Apple…