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Shift leader, Restaurant​/Food Service

Job in East Orange, Essex County, New Jersey, 07017, USA
Listing for: Jersey Mike's Subs
Full Time position
Listed on 2026-01-01
Job specializations:
  • Restaurant/Food Service
    Food & Beverage, Restaurant Manager
Job Description & How to Apply Below

Join to apply for the Shift Leader role at Jersey Mike's Subs.

Responsibilities
  • Adheres to guidelines, techniques and expectations for each station, including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company's product goal. Commits to meeting the needs and expectations of the restaurant's customers, minimizes customer complaints and responds appropriately to customer needs.

    Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
  • Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
  • Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
  • Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss.
Key Ingredients
  • High School diploma or GED preferred.
  • Serv-Safe/Local or State Food Service Certification preferred.
  • Previous restaurant shift lead experience preferred.
Skills
  • Cash management
  • Planning and organization
  • Effective communication
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