Office Associate - NYU Langone Medical Associates - Patchogue

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values.

We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

We have an exciting opportunity to join our team as an Office Associate - EPIC - Patchogue. In this role, the successful candidate is responsible for providing comprehensive administrative support to staff, including front desk, schedulers, admins, and clinical staff, assisting management with maintaining effective operations at the practice. The incumbent acts as the go-to person for administrative and clinical staff for Epic-related issues.

• Performs other duties as assigned
• Maintain cooperative and professional relationships with physicians, nurses, office and clinical staff. Acts as the go-to person for patient intake, pre-cert, referrals, prescription refill operations and staff, stepping in at times to assist.
• Recognizes routine problems and recommends suggestions, ideas and solutions. Troubleshoots routine problems, raises irresolvable issues to a higher level. Determines and establishes explanations to routine calls, issues and questions and defers questions not covered by specific instructions or common practice to management. Maintains MD scheduling templates in Epic.
• Assists in training office personnel for front-desk activities.
• Receives, compiles, classifies, consolidates and reports on data from varied sources as directed by management. Assists with office and safety related projects, and ensures they are progressing efficiently and will be completed by the deadline.
• Assists with the enforcement of all office policies and procedures. Specifically tracks issues related to attendance, lateness, and behavioral patterns that require a verbal or written warning and escalates to management as needed. May contribute to employee performance reviews.
• Performs all functions of Office Assistant and Medical Secretary as needed.

To qualify you must have a High School or equivalent. 1 - 2 years Office administration experience in a medical office or a health care facility. Excellent communication (both oral and written), interpersonal, and organization skills. Writing skills to compose and edit logical, detailed, comprehensive and grammatically correct correspondence. Excellent computer skills. Knowledge of EPIC Ambulatory (Super User). Knowledge of medical terminology.

Ability to handle matters of highly confidential and sensitive nature. Ability to recognize and identify problems, implications and propose alternative solutions.

Associate's Degree. 3 - 5 years Office administration experience in a medical office or a healthcare facility.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support.

Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well‑being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $58,755.00 - $66,314.87 Annually. Actual salaries depend on a variety of…