Office Associate - NYU Langone Medical Associates - Patchogue

Office Associate - NYU Langone Medical Associates - Patchogue

NYU Langone Hospital—Long Island is a 591‑bed university‑affiliated medical center offering sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values.

We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive.

We have an exciting opportunity to join our team as an Office Associate – EPIC – Patchogue. In this role, the successful candidate will be responsible for providing comprehensive administrative support to staff, including front desk, schedulers, admins, and clinical staff, and assisting management with maintaining effective operations at the practice. The incumbent acts as the go‑to person for administrative and clinical staff for Epic‑related issues.

• Performs other duties as assigned.
• Maintains cooperative and professional relationships with physicians, nurses, office and clinical staff; acts as the go‑to person for patient intake, pre‑cert, referrals, prescription refill operations, and staff, stepping in at times to assist.
• Recognizes routine problems and recommends suggestions, ideas and solutions. Troubleshoots routine problems, raises irresolvable issues to a higher level. Determines and establishes the explanation to routine calls, issues and questions and defers questions not covered by specific instructions or common practice to management. Maintains MD scheduling templates in Epic.
• Assists in training office personnel for front‑desk activities.
• Receives, compiles, classifies, consolidates and reports on data from varied sources as directed by management. Assists with office and safety related projects, and ensures they progress efficiently and are completed by the deadline.
• Assists with the enforcement of all office policies and procedures. Specifically tracks issues related to attendance, lateness, and behavioral patterns that require a verbal or written warning and escalates to management as needed. May contribute to employee performance reviews.
• Performs all functions of Office Assistant and Medical Secretary as needed.

High school or equivalent; 1–2 years of office administration experience in a medical office or health care facility; excellent communication (oral and written), interpersonal, and organizational skills; strong writing skills to compose and edit logical, detailed, comprehensive and grammatically correct correspondence; excellent computer skills; knowledge of EPIC Ambulatory (Super User); knowledge of medical terminology; ability to handle matters of highly confidential and sensitive nature;

ability to recognize and identify problems, implications and propose alternative solutions.

Associate’s Degree; 3–5 years of office administration experience in a medical office or health care facility. Qualified candidates must be able to effectively communicate with all levels of the organization.

Not Applicable

Full‑time

Other

Hospitals and Health Care

Salary range: $58,755.00 – $66,314.87 annually. Actual salaries depend on experience, specialty, education, and hospital need.

NYU Langone Hospital—Long Island is an equal‑opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. Applications must be completed online.

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