Enterprise Deployments - Sr. IT Manager

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

The Deployment Manager leads the enterprise capability responsible for large-scale deployments and ERP modernization across

manufacturing plants and supporting functions. The role is accountable for accelerating deployments from planning through business outcome, with SAP implementations as the primary landscape.

This leader provides direction, challenge, and coaching to program and project managers while aligning the cross-functional teams required for successful delivery. The role is a leader of leaders, building a disciplined organization that can execute multiple complex deployments with clear governance, repeatable methods, transparent risk management, and strong site readiness.

The Deployment Manager acts as a trusted advisor for Caterpillar leaders and guides the enterprise practices for SAP change management,

release management, environment management, data migration, testing, development, and key-user training.

• Continuously improve the enterprise deployment framework, governance, playbooks, quality gates, and performance measures.
• Continue rigorous management of the implementation roadmap and capacity plan to ensure the plan is executable.
• Guide sequencing, mobilization, interdependency management, resource planning, and escalation across concurrent programs.
• Provide executives with concise, fact-based insight into readiness, risk, decisions, tradeoffs, and recovery actions.

• Lead, coach, and hold accountable program and project management leaders responsible for complex, multi-workstream implementations.
• Establish expectations for integrated plans, critical-path management, financial stewardship, dependency control, status transparency, issue resolution, and benefits transition.
• Create a strong operating cadence across business, site, product, platform, architecture, security, infrastructure, data, and supplier teams.
• Intervene decisively when execution is off track, aligning leaders on recovery plans and protecting committed business outcomes.

• Guide organizational change management and site readiness from early engagement through stabilization, ensuring leaders, users, processes, training, and support are prepared for go-live.
• Promote practical, site-centered deployment methods that respect local manufacturing constraints while keeping enterprise standards and template integrity.
• Ensure operational readiness criteria are explicit, measurable, independently challenged, and tied to go/no-go decisions.
• Ensure feedback loops from each implementation are incorporated into future waves, playbooks, estimates, and deployments.

• Provide guidance for release management across build, test, training, mock cutover, production, and stabilization landscapes.
• Ensure release plans, environment calendars, refreshes, transports, integrations, security, infrastructure, and business events are coordinated end to end.
• Sponsor integrated cutover planning, rehearsals, command-center operations, defect triage, hypercare, and transition to steady-state support.
• A…