Associate BIT Field Engineer
Listed on 2026-11-04
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IT/Tech
IT Support
Storytelling is, and will always be, the heart of what we do at Skydance.
Our vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled.
Here, you’ll work with talented teams that move fast, think boldly and collaborate with purpose to deliver results. We aim high, champion the best ideas and win together, earning the trust of our employees, creators, partners and audiences every day.
If you’re energized by the opportunity to help build the next-generation global media and entertainment company powered by creativity and technology, we’d be thrilled to welcome you aboard. LET’S GO!
- * Your New Role...**
_The Associate Broadcast & IT Support is tasked with timely and professional support in a fast_
_paced 24x7x365 field news gathering/production environment. This position typically requires proficient IT support and some electronics skills. Travel (typically Domestic, but occasionally international) is required and the ability to physically lift and move equipment weighing 50 pounds or more may be necessary. Willingness to perform varied tasks when required on assignment to support the production. Ability to adapt to rapidly changing situations frequently encountered in field remote environments.
Excellent customer service and communication skills (verbal, written) required._
_Associate Broadcast & IT Support Engineers demonstrate expertise in analyzing and solving complex technical problems and are able to work independently and autonomously in a team-based environment. Ability to manage workload and workflow for a group of peers with assistance from management is essential._
_This position will primarily provide field support but will also spend time in-house or assisting Broadcast and IT teams with project and maintenance work when not otherwise deployed in field._
- * Your Role Accountabilities...**
+ Operate a satellite truck and/or portable satellite, microwave and streaming equipment to provide multi-path transmissions (IP/Video/Audio) from outside broadcast locations. This includes equipment transport, set-up, operation and breakdown and may also include truck maintenance. CNN SNG trucks are multi-path mobile production platforms thus requiring one to be well versed in the operation and maintenance of on-board systems such as cameras, switchers, routers, encoders, RF and specialized transmission gear (MIMO, COFDM, bonded cellular).
+ Perform 24x7x365 broadcast technical support to include installation, maintenance and troubleshooting/repair of sophisticated streaming, audio and video remote broadcast production/television equipment. Coordinate technical installation with vendors and/or production teams.
+ Document quality standards, system anomalies, operational procedures, reference materials, and project work. Use of
1) Auto Cad for system documentation and
2) ITSM ticketing tool to log incidents/requests. Ensure sufficient inventory of parts and technology supplies, working with procurement and asset management teams to order and track inventory.
- * Qualifications & Experiences...**
+ Typically one or more years of experience in television, multimedia content, IT client service or broadcast maintenance capacity, with a demonstrated ability to troubleshoot and repair broadcast and computer equipment at the board level
+ Demonstrates experience with television or multimedia production workflows
+ Demonstrated familiarity with basic server, networking topology and operating systems (e.g., Windows, Unix, etc.)
+ Ability to work…
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