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CSR, Customer Service​/HelpDesk

Job in East Providence, Providence County, Rhode Island, 02914, USA
Listing for: Piworld
Full Time position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below
Customer Service Representative–Print & Direct Mail

Position Requirements
  • Previous experience in a print, direct mail, or fulfillment environment is a plus.
  • Strong computer skills and the ability to quickly learn and navigate ERP systems.
  • Proficiency in Microsoft Word and Excel.
  • Excellent communication, organization, and customer service skills.
  • Ability to manage multiple priorities and work effectively in a fast-paced environment.
  • Strong attention to detail and a commitment to providing excellent customer service.
Schedule
  • Monday–Friday
  • Summer hours: 8:30 AM–4:00 PM
  • Winter hours: 8:30 AM–4:30 PM
Compensation

$60,000–$70,000 per year

Benefits
  • 65% employer-paid medical, dental, and vision coverage
  • Additional benefits available as part of the company’s comprehensive benefits package
About the Opportunity

If you have strong customer service skills, are comfortable working with technology and ERP systems, and have experience in print, direct mail, or fulfillment, this is an opportunity to join an established company and grow your career in the industry.

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