FSRI - Care Coordinator, Residential; Quanacut House

FSRI is always looking for candidates that want to make a positive impact on the community!

Responsible for providing case coordination to clients, families and collaterals. Advocates for client and family in navigating human service and similar department, agencies, and services. Collaborates on cases with a multitude of providers such as DCYF, schools, medical providers, and other service provider’s to ensure appropriate delivery of services to clients and families. Monitor residential program with maintain Trauma Systems Therapy (TST) in the milieu setting.

• Completes the intake process in coordination with Clinical Coordinator for new clients assigned to the program, including any agency required forms or releases.
• Completes agency required medical and educational assessment.
• Participates in educational meetings as directed by program administration.
• Completes weekly filing of all client information in client record.
• Coordinates with management team in regards to scheduling of weekend passes/visits and preparing appropriate documentation.
• Adhere to TST model of treatment which includes moment by moment assessment, emotional regulation skills building and TST phase based treatment throughout the milieu
• Complete TST training and participate in consultation calls.
• Acts as educational liaison with schools and schools districts.
• Responsible for securing and troubleshooting school registration and obtaining educational records.
• Obtains and manages educational records.
• Update program logs as needed (visitor, time out, communication etc…)
• Participates in educational meetings (IEP’s) as directed by program administration.
• Tracks documentation and provides parents/guardians with documentation with regards to educational needs, concerns etc.
• Schedules, documents and oversees medical appointments.
• Arranges transportation to and from medical appointments.
• Oversees medication management Manages medication ordering/refills, counts, distribution, and packing.
• Responsible for distribution of any necessary medication in accordance with FSRI medication management policies and procedures.
• Tracks documentation and provides parents/guardians with documentation with regard to medical visits.
• Build and maintain positive, working relationships with community organizations and providers.
• Provide on-call coverage in conjunction with other members of the management team.
• Provide coverage/emergency support to other residential programs as required.
• Other duties as assigned.
• Able to perform and participate in restraint of clients as required
• Timely completion of mandatory training
• Transports clients as needed

• Bachelor’s Degree in social work-related field or significant residential/childcare experience required.
• Willingness and capability to work flexible hours including evenings and weekends as scheduled.
• Knowledge of and sensitivity to cultural, ethnic, racial and socioeconomic issues.
• Capabilities to implement appropriate child management techniques, which may include use of passive physical restraint.
• Requires current driver’s license, reliable transportation with a minimum of 3 seats in addition to the driver’s seat and proof of automobile insurance.
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

• Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators.
• Ability to lift up to 20lbs.
• Ability to communicate by voice, use sight and hearing.
• Ability to push or pull 10 lbs or more.
• Ability to pick up 10 lbs or more.
• Ability to be trained in and implement de‑escalation techniques utilizing Handle with Care when necessary.

Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

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