Bar Lead - East Ridge, TN

Bar Lead - East Ridge, TN at Cigars International

We are searching for a committed, energetic Bar Lead who would enjoy work in an exciting, fast‑paced environment. The Bar Lead will directly work with the bar staff to ensure that patrons receive excellent drinks, food, and the CI customer experience. You will manage and oversee bartender pouring levels, proper mixing/serving of drinks, customer service, and speed of service. Listen to customer and employee feedback to help execute promotional events and service levels.

Understand and communicate business objectives to the bar staff to help increase profits and maximize customer experience satisfaction. You should also be able to work with diverse personalities and diffuse tense situations.

• Accurately order, receive, and count inventory from vendors.
• Create a culture of accountability for staff, including but not limited to all quality, safety, and customer service procedures.
• Maintain all necessary save‑serve certifications and ensure staff comply with all local and state regulations.
• Adhere to company cleanliness and organizational standards.
• Coach and train team members to ensure company performance and customer service standards are met.
• Create a fun and safe atmosphere for patrons and staff.
• Perform daily cash‑handling duties.
• Bartend as needed.
• All other duties as assigned.

• High school diploma or GED.
• 1 year of bar/restaurant supervisor experience in a high‑volume bar setting.
• Strong interpersonal communication skills.
• Thrives in a fast paced environment.
• Ability to walk, stand, and occasionally carry heavy items in a fast paced, stressful environment.
• Willingness to work during peak hours, including nights, weekends, and holidays.

• Comprehensive Health Care, Vision & Dental Plan.
• Flexible Spending Account.
• Disability Plans.
• Basic & Supplemental Life Insurance.
• Additional Supplemental Benefits.
• Paid Vacation, Paid Time Off (PTO) days, Holidays.
• 401(k) Retirement Saving Plan with a generous company match.

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Please be informed that this Direct Search is conducted exclusively by the Scandinavian Tobacco Group. We do not accept applications from agencies, and we will not provide compensation for unsolicited CVs.

If you are currently working in STG, please click on Employee Login to apply to our internal positions.

• Not Applicable

• Full-time

• Other

• Tobacco Manufacturing and Manufacturing