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MSP Service Desk Lead On-Site
Job in
East Rutherford, Bergen County, New Jersey, 07073, USA
Listed on 2026-01-01
Listing for:
The Nu-Age Group
Full Time, Contract
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager
Job Description & How to Apply Below
A managed services provider in East Rutherford is seeking a Service Desk Manager to oversee operations and ensure world-class support. This full-time contract role requires strong leadership, technical troubleshooting skills, and a focus on client satisfaction. The manager will be responsible for managing SLAs and mentoring the team. Candidates should possess proficiency in tools such as Connect Wise and have at least 5 years of experience in IT operations, preferably within an MSP environment.
The position offers opportunities for career advancement based on performance.
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