Store Team Member - Front of house​/Back House

Store Team Member - Front of house / Back of the House job details

Location:

USA Branch:
American Dream - East Rutherford New Jersey

Job Posted:

12 May 2021

Job Type:

Full-Time

Do you have what it takes to work for one of the fastest-growing restaurant brands. The opportunity is here. German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 70 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With industry-leading levels of service, exceptional food and an unforgettable experience for our guests.

Now is the time to join our team.

We require Team members who have what it takes to grow with us and share in our success.

You will support the restaurant management team and be expected to deliver exceptional food quality, guest care and service. You will work to brand standards, within a team, and ensure every guest leaves the restaurant having had a great experience.

Here is what you need:

Store Team Member Front of house / Back of the House

• Have a positive attitude
• Greet EVERY guest
• Assist guests in choosing meals and drinks and providing additional up‑sell information
• Process guests’ orders through the POS system
• Deliver orders to the kitchen and assist in preparing and packing food and beverages
• Ensure that the portion of food being packed or served is appropriate
• Promote additional food items to increase sales
• Process sales and provide guests with receipts and deliver food
• Ensure that all orders are complete and ready to be received by the guest
• Able to achieve the highest guest satisfaction by producing quality products.
• Able to operate in a fast‑paced environment while maintaining quality and attention to detail.
• Work to Brand standards and deliver exceptional guest service
• Assemble and package orders to the standard
• Work to brand standards for food and operations with the focus on the guest experience as the top priority.
• Answer the telephone and deal with an enquiry
• Keep all guest areas clean and tidy
• Effectively communicate with others to complete the duties and responsibilities expected
• Help and support the development of other team members through guidance, training and coaching.
• Welcome new team members.
• Help all the team members achieve and maintain the appropriate skills and knowledge to deliver exceptional products and guest service
• Demonstrate consistent operational standards and procedures that positively impact the store's overall operations.

Critical skills needed for the job

• Believes in exceptional guest service
• Has the ability to speak clearly and listen attentively to guests and other team members
• Has the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasks
• Exhibits a cheerful and helpful attitude, and provides excellent guest care
• Adapts to changing business volume levels with a sense of urgency
• Can demonstrate a complete understanding of the menu
• Be able to follow instructions to achieve brand standards
• Ability to fill in daily paperwork in line with GDK standards.
• Maintain the ability to be cross‑trained in all areas of the kitchen and front counter
• Maintaining appropriate portion control and consistently monitoring food levels within the kitchen
• Work to Food Safety standards at all times
• Maintaining proper food handling and safety standards while preparing food.
• Cleaning equipment, as assigned, thoroughly and in a timely fashion according to GDK guideline
• Following GDK sanitation standards, including washing cookware and utensils throughout the day.
• Working towards understanding and articulating food with integrity

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GDK (UK) is committed to providing mandatory information relating to the 14 key allergens intentionally used in our menu. A number of key allergens, including gluten and milk, are present in the food and ingredients we use; and due to handling and preparation methods, there is a risk of unintended cross‑contact with other ingredients. Whilst we have allergen control measures in place, we cannot guarantee that any of our food is allergen‑free or suitable for those with allergies.

Therefore, if you have a food allergy, intolerance or coeliac disease, please speak to our team about the ingredients in your food before you order.

We only use whole chicken thighs to guarantee the best flavour and texture. With natural products, however, there may be a very slight chance that a small piece of bone can be found. While this reflects our commitment to authentic, high‑quality poultry, we do ask you to consume carefully.