Abercrombie & Fitch - Key Lead, American Dream

Abercrombie & Fitch - Key Lead, American Dream

Abercrombie & Fitch Co. is a global, digitally led omnichannel retailer of apparel and accessories catering to kids through millennia ls. The company operates a family of brands, including Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister and Gilly Hicks, with stores and e-commerce sites across regions.

At Abercrombie & Fitch Co., we lead with purpose and put our people first. We offer equitable compensation and benefits, flexibility, competitive Paid Time Off, and education and engagement events, including Associate Resource Groups, volunteer opportunities, and additional time off to give back to our global communities.

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.

• Open and closing routines
• Product knowledge & brand awareness
• Business understanding
• Proactive thinking
• Attention to detail
• Register / Point of Sale use
• Asset protection
• Visual displays
• System skills
• Work schedule requirements

• Schedule will vary weekly; expect to work at least 12-16 hours per week.
• Required availability on Saturdays and Sundays and certain holidays.
• During peak periods, hours may increase to support business needs.

• Education — High School Diploma / GED equivalent preferred
• Retail experience — at least 1 year preferred
• Supervisor / managerial experience — not required
• Customer focus
• Communication
• Interpersonal interaction
• Fashion trend knowledge
• Outgoing, assertive, adaptable, and able to handle stress
• Poise & ambition
• Multi-tasking
• Applied learning
• Promoting diversity & inclusion
• Work ethic
• Omni-channel services

As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our culture and values, including incentives to reward commitment to moving our global business forward:

• Quarterly sales incentive bonus
• Merchandise discount
• Flexible schedule
• Opportunities for career advancement
• Opportunity to become a brand affiliate
• Training and development
• A global team of people who celebrate you for being you

The starting rate for this position is $18.15 per hour (i.e., the recruiting pay range is $18.15 - $18.15 per hour). The starting rate and range may be modified in the future.

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Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer