Abercrombie & Fitch - Key Lead, American Dream

Abercrombie & Fitch - Key Lead, American Dream Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.

Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and  At A&F Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility, competitive paid time off, education and engagement events, volunteer opportunities, and additional time off to give back to our global communities.

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.

• Open and closing routines
• Product knowledge & brand awareness
• Business understanding
• Proactive thinking
• Attention to detail
• Register / point of sales use
• Asset protection
• Visual displays
• System skills
• Work schedule requirements (see below)

• Schedule will vary weekly but should expect to work at least 12–16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• During peak time frames, hours may increase to support business needs.

• Education:
  
  High School Diploma / G.E.D. equivalent preferred.
• Retail experience:
  At least 1 year preferred.
• Supervisor/Managerial experience:
  Not required.
• Customer focus
• Communication
• Interpersonal interaction
• Fashion trend knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & stress tolerance
• Poise & ambition
• Multi‑tasking
• Applied learning
• Promoting diversity & inclusion
• Work ethic
• Omni‑channel services

As an A&F associate, you’ll be eligible for various benefit programs designed to fit your lifestyle. The starting rate for this position is $18.60 per hour. Additional benefits include:

• Quarterly sales incentive bonus
• Merchandise discount
• Flexible schedule
• Opportunities for career advancement
• Opportunity to become a brand affiliate
• Training and development
• A global team of people who’ll celebrate you for being you

Entry level

Part‑time

Customer service

Retail and apparel & fashion

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.