Line & Ramp Services Agent

Join to apply for the Line & Ramp Services Agent role at Jet Aviation

Location:

Cahokia, IL, US, 62206

Flexible Work Arrangement:
Onsite

Job Category:
Fixed Base Operations (FBO)

Career Level:

Graduate / Entry Level

Requisition

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience is a team of dedicated professionals perfecting the art of flight.

This role puts you at the center of airport operations, supporting aircraft, crews, and passengers with safety, precision, and exceptional service. Each shift, you’ll work alongside a dedicated team in a fast‑paced, dynamic environment where adaptability, teamwork, and customer focus are key. You’ll be part of a team committed to delivering top‑notch service and meeting the intricate demands of luxury flight.

• High School Diploma, GED, or equivalent education.
• Valid driver’s license and a strong sense of responsibility.
• Basic English communication skills (B1 level or above).
• Courteous, respectful attitude and reliable work ethic.
• Preferably at least one year of mechanical experience.
• Direct line and ramp experience preferred, but not required.
• Willingness to work flexible hours — rain or shine.
• Must be able to handle the demands of an active, on‑the‑move role.
• Strong eye for quality and natural focus on customer service.
• Ability to stay cool, calm, and collected under pressure.
• Enjoys working outdoors and takes pride in doing things right.

From assisting crew members to welcoming high‑profile clients, you’ll ensure every flight is supported with care and precision. Your responsibilities include:

• Safely handling aircraft ground operations, including fueling, towing, marshalling, and ground support equipment.
• Delivering excellent customer service by assisting passengers and crews with luggage, transportation, and amenities.
• Maintaining facilities, equipment, and supplies to the highest standards of safety, quality, and cleanliness.
• Supporting a strong safety‑first culture by following procedures and promptly reporting hazards or issues.

• Handle ramp operations while following top‑tier safety and quality standards.
• Provide porter services — delivering luggage, cargo, and transporting crew and passengers.
• Assist with aircraft movements, including towing, pushback, marshalling, and disconnecting.
• Operate ground support equipment (GPU, water, lavatory services, etc.) with care and precision.
• Keep things stocked and spotless by assisting with catering items, ice, coffee, and cleaning duties.
• Support a strong safety‑first culture by actively participating in safety and quality programs.
• Report any hazards, near misses, or unusual occurrences to keep operations smooth and safe.

• We formally operate 24 hours daily, 7 days weekly.
• The 2nd shift (2:00 pm – 10:00 pm) will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve.
• Including a 6‑month training period on a day shift.

The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non‑exempt position will be as follows: $18 – 20 hourly, equivalent to $37,000 – $41,000 annually, plus a performance‑based bonus up to 5% of annual salary.

• Financial Perks:
  Base hourly pay + overtime paid over 40 hours in one week; holiday pay + paid time off (including 3 floating holidays); 401(k) benefits $1 for $1 match up to 6%;
  General Dynamics Employee Discounts.
• Wellness and Health Perks:
  Multiple Medical, Dental & Vision insurance options for employee only or employee + additional family members; paid sick time;
  Employee Assistance Program;
  Wellness Programs;
  Health Awards.
• Performance Perks:
  Annual Merit Increase opportunity; annual bonus potential up to 5%.
• Continued Education Perks:
  Tuition Reimbursement for…