Nauman Inc HVAC Service Technician

Compensation Details:

$28 - $32 per hour (depending on experience) plus commissions for sales above the root of the call.

Membership commissions. $250 on call bonus (Overtime pay for hours spent servicing emergency on call customers).

Job Description:

Who we are

Nauman Inc.
is now an Ace Hardware Company. Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know.

Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

We are seeking experienced HVAC Service Technicians to join our team. The ideal candidate is someone who thrives in a collaborative and supportive environment, takes pride in their work, and is committed to delivering high-quality service. As a Seasoned HVAC Service Technician, you will play a crucial role in helping us achieve our mission of helping people live comfortably.

Who We Are:

We are comprised of HVAC, plumbing, and construction service divisions in East Stroudsburg, Pennsylvania. We proudly serve the Poconos, Monroe, Northampton Counties, & throughout Northeastern Pennsylvania.

Job Responsibilities:

• Prioritizing customer satisfaction. Technicians should confidently offer recommendations and explain financing or payment options when necessary, ensuring transparency and never pushing unnecessary products.

• Conducting thorough testing and repairs on systems by operating them, identifying malfunctions, and replacing or repairing parts and components.

• Providing accurate diagnoses and transparent recommendations to customers.

• Performing preventive maintenance on systems.

• Timely execution of authorized work with precision.

• Documenting detailed accounts of work performed.

• Upholding a safe and healthy work environment by following standards and procedures.

• Continuously updating job knowledge through participation in educational opportunities.

Job Requirements:

• Minimum of 3years experience in service and repair of residential and light commercial HVAC systems.

• EPA Certification required

• High school graduate or equivalent.

• NORA Certification (a plus, not required)

• Must be available for rotating on-call schedule.

• Strong knowledge of heating, ventilation, and air conditioning principles.

• Excellent problem-solving skills and attention to detail.

• Ability to work independently and make informed decisions.

• Exceptional communication and interpersonal skills.

• Valid driver’s license and clean driving record.

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits
* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance…