Medical Secretary

We are aforward-thinking, well-respected multi disciplined team and believe in aholistic approach to Patient care within our Community. Due to the upcoming retirement of a longstanding member of our administrative team, we are seekinga dedicated and organised Medical Secretary to join our surgery.

This is a keyrole within our practice, ensuring smooth, efficient communication with patients, internal colleagues, hospitals, and external healthcare providers.

Our Medical Secretary provides comprehensive administrative support by managing clinical correspondence, overseeing referral processes, coordinating patient communication, maintaining accurate clinical records, supporting clinicians with essential administrative tasks, and liaising with external healthcare providers to ensure continuity of care.

You will join asupportive and collaborative organisation, rated Good by the CQC and highly regarded by both patients and colleagues. You will have access to modern facilities and equipment that enable the delivery of high quality care and following a successful probation period, you will also gain access to acomprehensive range of staff benefits, including savings with high street retailers, NHS Fleet services and a variety of wellbeing resources.

Clinical Correspondence Typing referral letters, reports, and medical documents using accurate terminology.

Referral Management Processing referrals via e-RS, tracking outcomes, and liaising with secondary care.

Patient Communication Responding to patient queries regarding referrals and documentation.

Record Keeping Maintaining accurate, confidential patient records.

Team Support Assisting GPs, Nurses and the Practice Manager with administrative tasks.

Workflow Management Managing tasks and document flow.

Insurance Management
- Preparing and Processing Insurance Paperwork

Minute taking at Clinical and non Clinical meetings

• Accurate, highspeed typing for clinical correspondence and reports.
• Confident use of Microsoft Office
• Strong time management and ability to prioritise workload effectively.
• Clear, professional written and verbal communication with patients and healthcare providers.
• Understanding of common clinical terms
• Understanding of GDPR, patient confidentiality and information governance requirements.
• Familiarity with eRS and clinical workflow processes (desirable).

• GCSEs (or equivalent) in English and Maths
• Medical Secretary Diploma

• Experience with working in a Secretary role within the NHS
• Experience in working in Primary Care

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.