Service Advisor

Location: Westham

We are recruiting on behalf of our client, a reputable automotive organisation based in Eastbourne, East Sussex, for the position of Service Advisor. This vacancy offers an excellent opportunity for experienced motor trade professionals seeking career progression within a well-established dealership.

Key benefits:

• Basic salary up to 32,000 plus bonus incentives
• Monday to Friday working hours, 08:00 - 17:30
• No weekends required, with optional Saturday shifts
• Full manufacturer and dealer-specific training programmes
• Clear career development and promotion pathways
• On-site parking, employee discounts, and subsidised vehicle purchase plans
• Industry-leading bonus scheme with realistic OTE of 40,000 - 41,000

Duties as a Service Advisor:

• Attending to customers during vehicle drop-off and collection, ensuring high levels of customer service
• Accurately recording customer requests and communicating them effectively to the workshop team
• Providing regular updates to customers regarding vehicle progress throughout the day
• Costing additional work required and obtaining customer approval for extra repairs
• Preparing and presenting customer invoices and relevant paperwork
• Explaining work undertaken clearly to customers
• Promoting service products including service plans and extended warranties
• Managing customer appointments and prioritising workload efficiently

Requirements:

• Prior experience as an automotive Service Advisor in a main dealer environment
• Knowledge of Pinnacle DMS is preferred but not essential, as training will be provided
• Excellent customer service and communication skills
• IT literacy and organisation skills
• Ability to upsell and maximise workshop revenue
• Focused on customer satisfaction
• Full UK Driving Licence, ideally clean
• Ability to work in a fast-paced, professional environment

This Service Advisor role is ideal for skilled professionals looking for a dynamic working environment with attractive earning potential and clear career advancement opportunities. If you possess the relevant experience and are eager to join a reputable dealership, we encourage you to apply.

Contact Rhys Woods, Automotive Recruitment Specialist at Perfect Placement covering Eastbourne and East Sussex today to discover more about this fantastic Service Advisor opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.