Service Advisor | 38K OTE

Automotive Service Advisor - Premier Dealership Group

Are you a customer-focused automotive professional ready to advance your career with a leading, family-owned dealership group in Eastbourne? Join our supportive, fast-paced team where your hard work, loyalty, and passion for exceptional service are truly valued.

We are a leading, family-owned automotive dealership group based in the South East, committed to delivering exceptional customer care and maintaining high standards of excellence. Our culture is built on loyalty, hard work, and a customer-first approach.

By joining our growing dealership service department in Eastbourne, you will enter a close-knit, highly supportive environment that prioritizes your career development. We offer direct access to official manufacturer-led training programs to help you continuously sharpen your expertise, providing the stability and backing of an established industry leader that treats you like family, not just a number.

• Salary:
  Competitive + Uncapped Benefits
• Hours:
  
  Full-time, Permanent
• Perks:
  • Official manufacturer-led training & continuous professional development
  • Supportive, family-owned workplace culture
  • Clear career progression opportunities
  • Generous employee benefits package

• Customer Communication & Reception:
  Warmly greet customers, handle inquiries via telephone, provide clear advice on vehicle maintenance, manage bookings, and deliver detailed vehicle handovers.
• Workshop Liaison & Sales:
  Work closely with the technical workshop to track repair progress, explain identified vehicle repairs clearly to customers, and professionally recommend relevant upsells and automotive products.
• Administration & Compliance:
  Maintain accurate records on dealership management systems (DMS), adhere to compliance processes, and keep your workspace organized.

• Experience:
  
  Minimum of 2 years as an Automotive Service Advisor or Customer Advisor in the motor trade (Required).
• Licence:
  Valid, full UK Driving Licence (Required).
• Skills:
  
  Tech-savvy (DMS experience), strong multitasker, excellent communicator, and smart professional appearance.

This role is based in Eastbourne, making it an easy commute from Bexhill, Hastings, Lewes, and Seaford.