Ticket Support Manager - Lexus and Lexus

Ticket Support Manager - Lexus Eastbourne Open and Lexus Ilkley Open

Your role will support ticket operations for the Lexus Eastbourne Open and Lexus Ilkley Open, ensuring a seamless experience for all tennis fans.

As a Ticket Support Manager, you’ll assist in all aspects of on‑site day‑to‑day operations for the Ticketing and Events Team. You will lead from the front championing our grass court events and on‑site ticket operations. You will provide a customer‑friendly ticket experience for all tennis fans attending our grass court events. You will be an innovative problem solver with strong communication and collaboration skills.

Exceptional attention to detail and task management capabilities are essential to ensure the customer receives exceptional service.

For this role, you will lead the operations for both Nottingham and Birmingham events, as well as form part of the wider ticketing team during the fulfilment phase. During your time with the team at the National Tennis Centre you will add valuable capacity to the teams preparation for the event season, preparing event shipments and ticket delivery, assisting with ticket support operator training and receiving in‑depth training on the LTA’s ticketing system.

The advertisement window for this role is from Tuesday 16th December 2025 - Sunday 25th January 2026.

The Recruitment & Onboarding team will review your application and confirm as to whether you will be invited to an interview, held at Nottingham Tennis Centre, University Boulevard, Nottingham, NG7 2QH
. Further information will be provided to those invited to interview.

• You will be paid via a timesheet method, and you will be required to log your hours, and this will be checked and approved by your line manager
• Hours worked will be paid on the last Thursday of every month
• Payment will be made by credit transfer direct to your bank or building society

Mid‑Senior level

Contract

Customer Service